The (Unclear) Call is Coming from Inside the Office

If I had a nickel for each time a leader told me the work we do at Work Place Renaissance is so valuable and needed because their team has a communication problem… 🏖️

The truth is, while it’s true that some teams could communicate better, more often than not, there’s a clarity problem, and it starts at the top.

When expectations shift without notice, priorities change without explanation, and opportunities for realignment are rare, employees disengage.

They don’t do so out of indifference; it happens because they're working hard with no clear target; they’re busy, but not effective.

To navigate a lack of clarity, an employee’s first instinct is often to self-criticize. They tell themselves they need to work harder, ask better questions, or attempt to figure it out alone to prove they “get” it. In reality, it’s not a personnel issue; it’s what happens when organizational clarity breaks down, and the people who need it the most don’t get it.

A lack of clarity costs organizations time, employee engagement, and money due to lost productivity and/or attrition.

As an organizational leader, you can take the first step and work toward a fix, starting with one interaction grounded in intentionality: ask your team about their top three priorities this week.

If their answers don't reflect your organizational goals, you've just found a soft spot to provide some clarity.

Clarity in workplace communication is not an optional soft skill; it's a must.